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FAQ

FAQ
  • QHOW IS YOUR DELIVERY TIME?
    A

    Generally, we can deliver regular machines to customers immediately within 7-30 days.

  • QHOW SOON CAN YOU RESPOND CLIENT INQUIRIES?
    A

    Our team is available 24/7 to respond to customer inquiries and issues. Most issues can be resolved within 8 hours. 

  • QWHICH PAYMENT TERMS CAN YOU ACCEPT?
    A

    Usually we can deal with T/T terms (30% deposit, 70% balance settled before shipment) or L/C terms (100% irrevocable letter of credit without "soft terms" issued by internationally recognized banks), sometimes is the DP term. 

  • QWHICH INCOTERMS 2010 TERMS CAN YOU WORK?
    A

    We usually work on regular terms like FOB, CFR, CIF, CIP, DAP. 

  • QHOW LONG WILL YOUR PRICE BE VALID?
    A

    Basically, our prices remain constant throughout the year, and we only adjust prices based on two scenarios: 

    (1) US dollar exchange rate: RMB changes greatly according to international currency exchange rates; 

    (2) Due to the increase of labor cost and raw material cost, the manufacturer/factory adjusted the machine price. 


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